Privacy Policy - Flåm Adventure

Flamadventure.no

Please note that we collect personal data from users of this website flamadventure.no

When you visit our website, information about you is collected. This information is used to improve our website, content, and services. If you do not want information to be collected, you can delete your cookies and refrain from further use of the website.

Below you will find an overview of what information is collected and how it is used.

Cookies

This website uses cookies, which are small text files stored on your device to recognize it, remember your settings, and collect statistics.

Cookies do not contain harmful code such as viruses.

You can delete or block cookies at any time. Please note that doing so may affect how the website functions and limit access to certain features.

We use the following services:

  • Google Analytics 4

We collect functional, analytical, and performance data to better understand how the website is used.

Personal Data

General

Personal data includes any information that can be linked to you as an individual.

When you use our website, we collect and process certain types of data, for example when you browse content or make a booking.

This may include:

  • Technical information (device type, browser, IP address)
  • Geographic location
  • Website usage (pages visited, interactions)

If you provide information yourself, we may also collect:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment details (in connection with bookings)

Payments

All direct payments through BookSpot are securely processed through Adyen. 

Payment details are encrypted using industry-standard encryption (AES-256) and stored securely. Sensitive data such as card and bank information is handled by Adyen and not stored directly by Flåm Adventure.

Security

We process your personal data securely and in accordance with applicable data protection laws.

Your information is only used for its intended purpose and is deleted when no longer necessary.

We have implemented technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Purpose

The information collected is used to:

  • Improve our website and services
  • Manage bookings and customer communication
  • Provide a better user experience

Storage Period

We retain personal data only for as long as necessary and in accordance with legal requirements.

The retention period depends on the type of data and the purpose for which it was collected.

Sharing of Information

We may share relevant data with trusted third parties when necessary, for example:

  • Booking platforms such as Viator and GetYourGuide
  • Service providers for website analytics

All data processors are located within the EU or in countries that provide adequate data protection.

Your Rights

You have the right to access, correct, or request deletion of your personal data.

If you wish to exercise your rights or have questions, please contact:
post@flamadventure.no

Publisher

This website is owned and operated by:

Flåm Adventure
Org nr. 937 570 228
Onstadvegen 25, 5745 Aurland
Phone: +47 45727775
Email: post@flamadventure.no